CANCELLATION & REFUNDS
Our six week embroidery courses are intentionally small and thoughtfully prepared. Your enrolment secures both your place in the group and your individual materials kit, which is prepared in advance using quality textiles and threads.
Booking & Payment
Full payment is required at the time of booking to secure your place.
Materials Component
Each enrolment includes a non refundable $100 materials and preparation fee. This covers textiles, threads, backing, printed resources and preparation time. Materials are ordered and assembled prior to commencement.
Cancellations by Participant:
More than 21 days prior to commencement
A full refund will be issued minus the $100 materials fee.
14-21 days prior to commencement
A 50% refund will be issued.
Less than 7 days prior to commencement
No refund will be issued. You may transfer your place to another person by notifying the studio in writing.
After the course has commenced
No refunds will be issued once the course has begun.
Missed Classes
As this is a small group course, make up sessions are not available. If you miss a class, you will receive a brief summary of the content covered so you can continue at home.
Transfers
Requests to transfer to a future course date must be made in writing christie@me-studio.com.au at least 21 days prior to commencement and are subject to availability. One transfer per enrolment is permitted. The $100 materials fee remains attached to the original booking and will not be refunded.
Cancellations by the Studio:
If the studio cancels or postpones the course due to unforeseen circumstances, participants will be offered a full refund or the option to transfer to a future date.